Privacy Policy

Garage Door Repairs North Brisbane operates as a referral and matching website for homeowners seeking garage door repair services in North Brisbane. This privacy policy explains what information we collect, how it is used and how you can contact us about it.

What we collect

When you submit an enquiry form, we may collect your name, email address, phone number, suburb, postcode and any information you include about the garage door fault, urgency or access conditions. Standard website usage data may also be collected through analytics, server logs and spam-prevention tools.

How we use your information

We use enquiry information to route your request to a suitable contractor in the North Brisbane catchment, to respond to your enquiry and to keep a record of the contact for service follow-up, quality control and system administration.

Analytics and site operations

Like most websites, this site may use analytics and related operational tools to understand page traffic, improve the contact flow, detect spam and maintain service performance. Those tools may collect technical information such as browser type, device type, referral source, general location data and page interaction data.

Disclosure to contractors

Because this website is a referral service, the details you submit may be shared with independent contractors or service providers who are evaluating whether they can quote the work. Those contractors manage their own privacy, licensing, insurance and contract obligations once they deal with you directly.

Storage and security

We take reasonable steps to protect the information submitted through the website. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security, but we use standard technical and administrative measures to reduce misuse, loss and unauthorised access.

Retention and deletion

Enquiry information may be retained for a reasonable period so the contact can be managed, quality issues can be reviewed and legal or operational obligations can be met. When the information is no longer required for those purposes, we aim to delete or de-identify it in line with ordinary business record practices.

Access and correction

If you would like to ask what personal information we hold about you, or if you believe any information is inaccurate, contact us at info@garagedoorrepairsnorthbrisbane.com.au.

Updates

This policy may be updated from time to time as the site, service providers or applicable legal obligations change. The latest version published on this page applies from the date it is posted.

If a change materially affects how enquiry details are handled, the revised version on this page becomes the governing notice for future enquiries. You can contact us at any time if you want clarification about how a particular enquiry was handled or whether your details were passed to a contractor.

This page is intended to explain the handling of ordinary website enquiries in plain language. If you need a copy of the exact information you submitted, contact us and include the date, suburb and contact method so the request can be identified more efficiently.